1 reviews | Active since Mar 2017
Vodafone tablet malfundtion 3x in 3 months
<p>i received my tablet back after repairs, it was sent back twice because it still did not function after the first repair. I eventually received it but only used it for two or three hours and the same thing happened. It switches off suddenly and then the on/off button does not work, nothing works. I have again contacted Vodacom but to no avail, not even an acknowledgement to my e-mail. I sent an email directly to the person, Mr Lesley Abels, who, at last, assisted me with my previous complaint(s) but he is not responding. I would like Vodacom to cancel my contract and pay my premiums back, from March to now, as I had not joy from this tablet at all but am paying for it every month. Regards</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Good day
Feedback has been provided to you on above matter. Once again, please accept our sincerest apologies for the inconvenience caused.
Kind Regards,
LA
Vodacom Consumer Website Team
Good day
Feedback has been provided to you on above matter. Once again, please accept our sincerest apologies for the inconvenience caused.
Kind Regards,
LA
Vodacom Consumer Website Team
