AG
Annemarie G

1 reviews | Active since Jun 2016

30 Nov 2016, 09:38

Vodafone Smart Turbo 7

<p>I would not recommend the phone to anybody. The first one I had would randomly reboot when put down and then it start switching off at 80% battery power. As it was still in the 7 days it was exchanged for another one. The second one would also randomly reboot and then start switching off at 44%. I then discovered that the battery is a little bit too short for the phone. The battery was showing 52%, but when I inserted a piece of plastic in the gap it suddenly showed 14%. I send an email to Vodacom Repairs on 14 Nov about getting a right sized battery, but they don’t respond anymore. They still responded on 9 Nov when they want me to book in the device. Other than the battery problem it is a nice phone.</p> <p> </p>

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Replies (1)
Vodacom
Vodacom's reply30 Nov 2016, 09:42
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

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Regards,
Vodacom Consumer Website Team