KM
Kyle M
1 reviews | Active since Jun 2016
11 May 2018, 09:08
Vodafone Services
Why am I getting billed for services on Vodafone live? I phone Vodacom and they say I am subscribed to services (which I never asked for or subscribed to) which I should cancel, I cancel all the services but yet I am still being billed for services on Vodafone live! Vodacom dont get back to you and the problem is never sorted out! Very disappointed in their services!
Helpful (0)
Replies (1)0
Replies (1)
Vodacom's replyOfficial
11 May 2018, 09:40Dear Customer
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards
Vodacom Consumer Website Team
Best regards,
Vodacom's reply11 May 2018, 09:40
Official
Dear Customer
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards
Vodacom Consumer Website Team
Best regards,