TS
Taybah S

1 reviews | Active since Sept 2021

14 Feb 2023, 11:52

Vodafone ******** innocent people

If I could give a zero rating I would. Vodacom is not worth the stress and frustration they will cause you. They will con you into taking contracts and end up charging you more than you agreed to. Just to get you signed onto a contract that you cannot get out of. I would not recommend making use of any of their services. I’ve been ****med into upgrading befor the time now causing me to have to pay double and they refuse to rectify it !!! They sent me messages from September telling me I’m due for an upgrade and when I eventually upgraded in Feb I now see that I’m going to pay double because the previous contract is not over yet! They see my messages here on hello Peter and send the usual standard response they give everyone, that a consultant will contact you , which never happens and they get away with *****ing peoples hard earned money! Do yourself a favor don’t subscribe to anything Vodacom related. I’ve been a customer with them for so many years and this is what they end up doing to me. I will fight until all of my services are canceled with this peace of **** provider

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Replies (1)
Vodacom
Vodacom's reply14 Feb 2023, 11:56
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team