AP
Allan P

1 reviews | Active since Mar 2025

03 Mar 2026, 13:03

“Vodafone Punishes Loyalty — Avoid at All Costs

Vodafone is an absolute disgrace. After more than five years of loyalty, they had the nerve to jack my monthly payment from R1,380 in January to R1,790 in February — a shocking 30% increase overnight.

This “price increase” is nothing but a money grab. You end up paying more for a phone that is worth far less, while they smile all the way to the bank. Loyalty clearly means nothing to this company.

Do yourself a favour and stay far away. If it were possible, I’d give them zero stars — one star is insulting to anyone with common sense.

0
Replies (3)
Vodacom
Vodacom's reply03 Mar 2026, 15:14
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team 
AP
Allan P's update07 Apr 2026, 06:18
Reviewer Update
Nothing has been resolved so far. Despite numerous calls from Vodacom, my bill has now actually been increased to R2,028.36. It feels like I am being punished. I am very disappointed.
AP
Allan P's update07 Apr 2026, 06:21
Reviewer Update
March 2026 still billed R1,790 and received a text for increase to R2,028.36 will my case reference EC-28Y7-27DCCI is said to be closed yet nothing changed and more increase is expected from R1,380 to R2,028.36 for no reason this is so not fair