VODAFONE PROTECT IS NONSENSE

<p>My phone has Vodafone protect application which came with the phone. I have never used it and i tried to uninstall it but it wouldn't allow me to. Yesterday I inserted another sim on my phone and when i changed it back and switched on my phone. A Vodafone protect screen appeared which asked me for a pin which i do not know of and the screen does not allow me to click on any option except the reset pin option after which i will get an email to reset my pin. I never received the so called email. I went to the Vodafone protect website and i got an error message stating that "VODAFONE PROTECT IS NO LONGER AVAILABLE". I called the Call centre so i can get the so called reset pin but then i was told that the Vodafone protect functionality has been discontinued there is nothing that can be done except rebooting my phone! I will not allow that!!! I will not be inconvenienced by a problem that was caused by YOU!!! When you chose to discontinue the Vodafone protect you should have deactivated it completely so it doesn't affect your customers!!! When i ported my number from MTN, I i thought that Vodacom was the best service provider. I DO NOT WANT TO LOSE DATA STORED ON MY PHONE. I CANNOT AFFORD TO REBOOT MY PHONE!!! I am utterly disappointed by this and demand that you FIX THIS ISSUE!!!</p>