VODAFONE PROTECT

My phone did an update today. When I put it on, the vodafone protect app locked it. I called the call centre and they said I should go into a store. The people at the store told me that they cannot help as this app is no longer supported by vodacom!!!! The only way to fix it is to reset my phone to factory settings which is going to cost me R150! Worst part is the fact that I will lose all of my data on the phone.... and I am not keen on that. There has to be another way......

VODACOM.....use your resources, contact VODAFONE or McAfee and sort it out.....I find it very hard to believe that there isn't a way to locate the password for this thing! It begs another question, what other apps have you installed on people's phones that go rogue..... !!!!