TS
Thomas S

1 reviews | Active since Oct 2017

29 Oct 2017, 01:56

Vodafone not for travellers

I have been away for two weeks and am unable to receive calls from where I am traveling. The calls ring somewhere else, sometimes a foreign speaking person answers. Vodafone staff have no clue how to help. Very frustrating?

0
Replies (2)
Vodacom
Vodacom's reply29 Oct 2017, 07:46
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

TS
Thomas S's update09 Nov 2017, 00:45
Reviewer Update
Still don’t have a explanation.