1 reviews | Active since Feb 2017

03 Feb 2017, 15:16

Vodafone Live Unwanted Subscription - Red package

<p>I have tried to unsubscribe to Vodafone Live <strong>but</strong> not even Vodacom can assist me to unsubscribe.</p> <p>Phoned Vodacom 3 times today, registered on the Vodacom website etc etc - nobody at VODACOM knows how to unsubscibe.</p> <p>Its unfair of big corporate companies to subscribe you unwillingly to a service that you dont use and need and when you want to unsubscribe, to make it almost impossible to do so - <strong>I call it Corporate Greed!</strong></p> <p> </p> <p>I spend alot of money with Vodacom monthly and the service experence on a RED ADVANTAGE package is unacceptable.</p> <p> </p> <p>Regards</p> <p>Bertus Bresler</p> <p> ********** 144</p> <p> </p> <p> </p>

0
Replies (2)
Vodacom
Vodacom's reply03 Feb 2017, 15:41
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

's update03 Feb 2017, 15:47
Reviewer Update

Please make sure its a competent consultant.

Also supply me with proof where I subscribed.

Regards

Bertus