AG
Adriaan G

1 reviews | Active since Mar 2010

17 Aug 2017, 09:12

Vodafone Live ******** Billing

I just discovered that I am subscribed to "Vodafone live" and to date I have been charged R522. I have not subscribed to this, I don't don't know what it is. It is nothing but a rip-off and thievery by Vodacom. Vodacom also allowed WASP services to bill my Router Sim for more than R1000!!! My router sim card never left the router. I have had it with Vodacom. I also noticed numerous similar complains on the internet. I will be rid of Vodacom soon!!!

0
Replies (1)
Vodacom
Vodacom's reply17 Aug 2017, 09:50
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details.

Regards,
Vodacom Consumer Website Team