vodafone live! Subscription *******

Today 9/01/2018 I opened my statement to notice that i am being charged a daily fee of R7 from 20/12/2017. The first Subscription was 19/12/2017 at 04:53am which was not charged! Keep in mind that it is a business contract and at that part of the morning no one is using the phone. Conveniently I was subscribed at a time businesses close! I called the call center today, I speak to someone who cannot help sort out my problem!! Can't Vodacom hire people who know how to sort out the problem?? I asked to speak to the supervisor was put on hold and then the call was cut?? someone phoned back but every time I answered, the call was cut or dropped!! the call center dropping calls is a big joke! never had Cell C dropping calls from the call center. How do I unsubscribe? when will I receive my refund??? pathetic service all round