JB
Johan B

1 reviews | Active since May 2017

23 Apr 2018, 10:31

Vodafone Live subscription incorrect

For 2 years I have had a monthly charge for Vodacom Live on my Vodacom invoice. I have logged this fault numerous times and still nothing has been done. On my March invoice I have a charge of R270 for Vodafone Live again. Can someone please remove this charge as it has now run into thousands of Rands!!!

0
Replies (1)
Vodacom
Vodacom's reply23 Apr 2018, 10:44
Official

Dear Customer

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,

Vodacom Consumer Website Team