1 reviews | Active since Feb 2018
Vodafone live subscription fees
After going through my bill to see why my account is so high again i discovered R1000 Vodafone live charges.. Contacted the call centre only to be told i subscribed.. i never receive any content or sms and they can not send it to me as proof that i subscribed.. You phoned me sick to upgrade to a Red plan but you can not even do basic Admin. I want all those charges reimbursed on my account with immediate effect.
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team