1 reviews | Active since Feb 2017
Vodafone Live Subscription
I have unsuccessfully tried to cancel a Vodafone Live subscription on my Vodacom contract. I have used the 082111 service I have received my Invoice and am still being charged for this service.
The call center at Vodacom is not available and i have held for 45minutes without any success to speak to a consultant. I have sms STOP ALL to 31050 on numerous occations and received feedback that I am not subscribed to any value added service, yet the Vodafone Live Subscription still gets added to my monthly statement. My mobile number is ********** 764
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Good Day Mr. Salie
Kindly note that your enquiry has now been completed.
Regards
Dominic
Best regards,
Good Day Mr. Salie
Kindly note that your enquiry has now been completed.
Regards
Dominic
Best regards,