1 reviews | Active since Apr 2016
Vodafone Live Subscription
Suddenly saw Vodafone Live added to my contract bill linked to a R275 charge. Queried it and was told:
"Thank you for your email. Vodafote Live is the service that allows to download games ,music and movies once you subscribed on it you will pay monthly subscription."
I most definitely never joined this, yet they charge me for this?! Worst is, they will still deduct for it and its not like you can stop the deduction and not face legal issues... nevermind getting a refund...
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Dear Willem,
We thank you for bringing it to our attention and do apologise for the inconvenience caused.
Your query has been addressed and the VLIVE subscriptions are cancelled. your account is credited with R252.95.
Regards,
Vodacom Consumer Website Team
HS
Best regards,
Dear Willem,
We thank you for bringing it to our attention and do apologise for the inconvenience caused.
Your query has been addressed and the VLIVE subscriptions are cancelled. your account is credited with R252.95.
Regards,
Vodacom Consumer Website Team
HS
Best regards,