1 reviews | Active since Apr 2011

24 Oct 2017, 22:29

Vodafone live subscription

I have never subscribed to any vodafone live subscription, I don't even know what it its, but I'm getting charged for it, noticed it on my bill currently sitting at R120. Trying to call 111, for a few days now, I get put on hold due to high call volumes and my bill keeps climbing.

0
Replies (2)
Vodacom
Vodacom's reply25 Oct 2017, 06:31
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

Best regards,

Vodacom
Vodacom's reply25 Oct 2017, 08:39
Official

Dear Bedford

Thank you for your patience.

I've responded to you via SMS with feedback.

Please accept our apologies for any inconvenience caused.

You may review your rating on the Hellopeter website.

Regards,

Lucian

Best regards,