Vodafone Live rippoff

There is a charge for Vodafone Live of R109 on my January bill. I contacted their 082 111 number and they confirmed that I was not subscribed to any services. My problem was referred to their billing department. One day later I got an SMS saying my query has been resolved. The charge is still there and I did not get any explanation.

Vodacom are RIPPING PEOPLE OFF. I did not subscribe to any service. When I log into My Vodacom it does not show anything. Sending the STOP ALL SMS gives a reply that I am not subscribed to anything. I did not get an SMS to confirm that I subscribed to something.

What am I paying for? What are the Terms and Conditions? Anybody reading this: DO NOT do business with Vodacom. They do not care about their customers. Just look at all the complaints about Vodafone Live on this and other websites. Their latest trick is a service that you can not see on My Vodacom and cannot cancel yourself with an SMS.

My reference no is 1- ********** **********