Vodafone Live Refund Required for Jan - March 2018 totaling R552.60

Vodafone Live Refund Required for Jan - March 2018 totaling R552.60

I have JUST upgraded to a new contract which is double the price but will cancel immediately if I am not promised a refund. I am well within the 14 day cooling off period.

I have been automatically signed up for Vodafone Live since January 2018. This was not voluntary and I don't even know what this service is!!! I have never had any billing issues since being with Vodacom until now. Since bringing up the issue last week, Vodacom have so far agreed to refund me the April - June charge.

I am awaiting a commitment for a refund of the R552.60 (Jan-Mar).

Refund me the amount, or I will cancel the new contract which is worth over R24 000.00 over 24 months.