1 reviews | Active since Jan 2016

13 Apr 2016, 14:11

Vodafone Live Item on my bill

I have an amount for Vodafone Live on my Monthly bill for May. This is the first time this has been billed. I have not been informed that I will be billed for this previously and I am 100% certain I did not buy anything on their store. I have been a client at Vodacom for 10 years and I am really considering changing providers. This is about the 20th issue I have had with them in the past 3 years.

0
Replies (1)
Vodacom
Vodacom's reply14 Apr 2016, 08:23
Official
Hello JayCpt,

Thank you for making us aware of your complaint.

Please note that a consultant will make contact with you in due course to assist with your query.

Regards
Vodacom Consumer Website Team