Vodafone live deducts R86.95 every month

The last 4 months I am being billed for a service that I did not apply for. on 4 occasions I have phoned and asked for this service to be removed from my account. They told me on one occasion that I must restart my phone and the service would then be cancelled the other they told me that it would be removed after 48 hours. This is unacceptable as this service continues to bill me. I expect a team leader to contact me immediately. I also expect credit due to the financial loss suffered due to the call centers incompetence. the number in question is ***.