1 reviews | Active since Oct 2017
Vodafone Live complaint
Vodacom service is ****! I have been trying to cancel vodafone live on my fathers phone for almost 2 months now. I spoke to a Chandre lady from the call centre who has assured me that she will cancel it while we speak on the phone but this has not been done. Vodacom is *****ing my fathers money for the past 3 months now. Their service is up to ****. I have also reported this matter to ICASA. They make promises to cancel this and credit his account but it does not happen.
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Good day
Feedback has been provided to you on above matter. Once again, please accept our sincerest apologies for the inconvenience caused.
Kind Regards,
LA
Vodacom Consumer Website Team
Good day
Feedback has been provided to you on above matter. Once again, please accept our sincerest apologies for the inconvenience caused.
Kind Regards,
LA
Vodacom Consumer Website Team