Vodafone Live charges on my bill

<p>Can someine at Vodacom please explain who gave them the authority to bill me for Vodafone Live for the months of August, September and October and possibly Novemeber 2016 invoices when I did not subscribe to this service?????</p> <p>I called Vodacom and firstly vodacom could not deactivate the service on their side, they said I should do it by dialling *117# and it is automatically deactivated; however I did not get confirmation of deactivation but then again I didn't get confirmation that it was activated. </p> <p>The consu;tant informed me that I somehow activated this service which i have no knowledge of when clicking on an email or link that in my monthly invoice, really? Is that how they intend to keep their customers? By tricking them?</p> <p>When I asked for an email address for compliants I was told there isn't one. I suggested Hello Peter and the consultant agreed that is the way to go to get help. Help me please!!!</p> <p> </p> <p>Kind Regards</p>