Vodafone live charges by Vodacom

I noticed a charge under data services for Vodafone live and at first it was for R20 and then the amounts started to increase. I finally took it up with Vodacom and this is the response I received.

They are so full of ****, They debit your account but then they are not able to credit you.

Something needs to be done about this. This is theft!!!

Please note we do not credit content services and there will be no credit passed from our side.

Kind Regards David Mphongo

Sent: Fri Mar 2 10:17:21 GMT+0 ********** To: Dealer Assist ELS

Is this not your invoice?? Did you not debit our account? The money went to vodacom and what do you?ll in turn do? Pay it out to a third party?

We did not take any money, and there is no credit due. Kind Regards David Mphongo

Did Vodacom invoice me for this service?? Yes or no? Did you take the funds? If yes then return it!! I did not subscribe to these content service!!

> Good Day > > Kindly be advised that we do not refund content services since we do subscribe clients they do that themselves. > > Kind Regards > David Mphongo > >

> Good day David, > > This was a vodafone live service. I did not activate this service. > You?ll did and you debited my account. Refund my funds, just the same way you debited my account. >

> > > > On 01 Mar 2018, at 09:15, ********** wrote: > > > > Good Day > > > > Kindly be advised that content services have been removed and blocked however we do not credit content services since client subscribed to this services and they do not form part of our organization. > > > > Kind Regards > > David Mphongo > > > > > > > >

> > Sent: Wed Feb 28 14:40:36 GMT+0 ********** > > To: VBS Admin > > > > > Good day Admin > > > > I require a refund for the following service which was *******ly debit on my account. > > > > Attached is our company banking details. Please let me know when we can expect payment. > > > > > > > >