Vodafone Live Charges
I have been a prepaid customer for some time and recently been aware that my airtime is just disappearing without making calls. So I kept log of my last prepaid loaded airtime and for a R100 got to talk for 3 min and 25 seconds. So off to Vodacom to be told I subscribed for games via Vodafone Live... really? I am 49 years old and have better things to do with my time. And before you suggest my kids.. well they are out of the house . I have been reading some comments regarding this issue and I agree, Vodacom has just found alternative ways to boost their revenue stream. If it is so easy to subscribe, why is it so difficult to unsubscribe????
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
