CS
Cornie S

1 reviews | Active since Feb 2010

20 Mar 2018, 11:15

VODAFONE Live charge must stop

I have twice logged calls (over a 2 month period) for VODAFONE LIVE to be removed from my DATA contract. They are charging more than R100 per month illegitimately for this service which I (the payer / account holder) have NOT asked.

Cornie

0
Replies (1)
Vodacom
Vodacom's reply20 Mar 2018, 11:52
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details.

Regards,
Vodacom Consumer Website Team