OT
Oliet T

1 reviews | Active since Oct 2012

29 Mar 2018, 21:58

Vodafone live billing subscription

I am getting over charged for V Live subscription and some content fee which I know nothing about. I have logged a request to rectify the billing error but they are taking their time so that they can bill first. Same thing happened last month and I was refunded because of Hellopeter.

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Replies (1)
Vodacom
Vodacom's reply30 Mar 2018, 09:53
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,

Vodacom Consumer Website Team