1 reviews | Active since Dec 2017
Vodafone live billing
I am being billed for Vodafone live content. I have not downloaded any content or subscribed to any services. Called the call centre. They claim to have cancelled the "subscription". Am I going to be refunded??
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Best regards,
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Best regards,
Good day,
The Vlive services have been cancelled. Your Vodacom account has been credited with R776,25 incl VAT.
Regards,
RM
Best regards,
Good day,
The Vlive services have been cancelled. Your Vodacom account has been credited with R776,25 incl VAT.
Regards,
RM
Best regards,