1 reviews | Active since May 2017

14 Dec 2017, 07:54

Vodafone Live billed AGAIN!

I am really annoyed with Vodacom.

I previously had Vodafone Live billed to my account for months which you reversed when I brought it to your attention but now I have seen it back on my account for the last few months and the amount keeps increasing.

Why am I being billed for this if I havent signed up for anything?

This is ridiculous!

Please sort this out once and for all!!!

0
Replies (4)
Vodacom
Vodacom's reply14 Dec 2017, 08:39
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details.

Regards,
Vodacom Consumer Website Team

Vodacom
Vodacom's reply15 Dec 2017, 08:02
Official

Dear client,

We thank you for bringing it to our attention and do apologise for the inconvenience.

Please refer to the email which we have sent for feedback on this correspondence.

Warm regards,

SS

Vodacom
Vodacom's reply15 Dec 2017, 08:02
Official

Dear client,

We thank you for bringing it to our attention and do apologise for the inconvenience.

Please refer to the email which we have sent for feedback on this correspondence.

Warm regards,

SS

Vodacom
Vodacom's reply15 Dec 2017, 08:02
Official

Dear client,

We thank you for bringing it to our attention and do apologise for the inconvenience.

Please refer to the email which we have sent for feedback on this correspondence.

Warm regards,

SS