CJ
Cindy J

1 reviews | Active since May 2018

22 May 2018, 09:07

VODAFONE live add to data Line

Not very happy

Been struggling since Feb to sort this out been going to Different Vodacom store and every month its back on my account.

********** 517 is a data open line been using it in a router R216

For same strange reason they add Vodafone line every month

See below Feb R122. 80 (vodafone life) March R190. 34 (Vodafone live) April R182. 70 (Vodafone live) May current bill R147. 07 but now its entertainment service.

After i go to the service provider every month.

This is pathetic.

I need someone to sort this out today and refund me.

My Contact number is ********** 209

Thank you Cindy

0
Replies (2)
Vodacom
Vodacom's reply22 May 2018, 09:58
Official

Dear Customer

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards
Vodacom Consumer Website Team

Vodacom
Vodacom's reply22 May 2018, 11:19
Official

Dear Customer,

As per our telephonic interaction the matter has been resolved.

Regards,

Wardah