CI
Carmen I

1 reviews | Active since Apr 2018

07 Apr 2018, 21:45

Vodafone live a ******* scheme

I just noticed Vodafone live charges on my vodacom bill for one day of subscriptions I never signed up for. Vodacom are ripping people off. R10 a day for p-square-m-hooked. I habe no idea what this even is and I definitely didn't sign up for it.

0
Replies (2)
Vodacom
Vodacom's reply07 Apr 2018, 23:05
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

Vodacom
Vodacom's reply09 Apr 2018, 09:52
Official

Dear Customer,

Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any possible improvement areas in our organisation.

As per discussion, query has now been Resolved

Regards

Consumer Website Team(SA)