CB
Christo B

1 reviews | Active since Dec 2015

28 Sept 2017, 14:51

Vodafone Live

I've notice some unusual cost on billings from Vodacom, when queried they told me it for subscriptions with Vlive. I've tried everything to get more information but to no avail. Vodacom is using Vodafone live as 3rd party supplier to *********ly deduct monies from customer accounts. I've tried to report them to the regulator but Vodafone live is not a member, even Vodafone live so called sub providers are not members of WASPA.

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Replies (1)
Vodacom
Vodacom's reply28 Sept 2017, 14:58
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details.

Regards,
Vodacom Consumer Website Team

Best regards,