1 reviews | Active since May 2014
Vodafone Live
I requested the Vlive service on my ********** 224 data sim to be deactivated and the amount of R80.06 to be disputed because this sim is 24/7 in a wireless router and I did not subscribe to the Vlive service, how does it activate by itself? When I called they deactivated the Vlive service but the amount still displays on my bill and has not been disputed yet, I have not received any other feedback regarding this.
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Hi Christian
As discussed, this matter has been resolved.
Have a pleasant day further!
Regards,
RJ
Hi Christian
As discussed, this matter has been resolved.
Have a pleasant day further!
Regards,
RJ