KC
Kobus C
1 reviews | Active since Mar 2009
16 Aug 2017, 11:12
Vodafone Live!
I have been a vodacom client for years. Now Vodafone Live has suddenly been added to my bill since July for R55!!! Login today on my vodacom prelim statement it is still there for August, now for R225! Additional to this Vodafone they have also added Content Services at R168 and R78 respectively. What the hell, can someone explain to me why they are adding stuff to my account without my authorization. My Vodacom account number is KN006061-7
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Vodacom's replyOfficial
16 Aug 2017, 11:59Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Best regards,
Vodacom's reply16 Aug 2017, 11:59
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Best regards,