Vodafone life charge on bill
<p>I have charge on my bill for Vodafone life that goes up everyday with R10 and the call centre is useless to answer the phone. Vodashop could also not assist. I upgraded to a 10 gig contact for R329 per month. This is theft! I'm really getting fed up with the useless service from Vodacom! I'm at a point where I'm going to block all debit orders with Vodacom and cancel my contract. Rather choose Cell C! </p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
As expected, still no feedback from Vodacom! It's a disgrace how the service levels went down the past few years. I'm blocking all debit orders until this issue is resolved
As expected, still no feedback from Vodacom! It's a disgrace how the service levels went down the past few years. I'm blocking all debit orders until this issue is resolved