Vodafone ***** subscriptions

As with many other cases I saw now, Vodacom has been billing me +-R10 per day (for a few years now) when I have airtime left in my account for Vodacom Vodafone Live Services under the billing name of '****** Dory' and 'live content' and probably more. This is in strict contravention with any mobile billing or WASPA rules and is auto-subscription for services that I have never opted in for. Their first reaction was to blame another WASP for services that I used to have there when testing, but was on the billing exlusion list so cant be billed. Once I reverted back to Vodacom they said, oh sorry, yes they can see other services billed by themselves and had to escalate the matter internally. I dont expect a resolution, a refund or proof of opt-in through their normal channel as they have no incentive to help someone not going the extreme route. I have logged a WASPA complaint and am logging this issue here. I will also be cancelling my contract with these ******* as well as laying a complaint of theft through legal channels. For now, I immediately need the following from Vodacom if anyone of them are looking at these reviews:

1. Proof of optin

2. Confirmation and proof that I will not be billed for these services again and that these services have been cancelled.

3. A full and immediate refund of however many thousands of Rands have been *******ly billed so far. Absolutely outrageous, even for someone who use to work in this industry and knows how things get done in this space.