Vodafone Fibre

I have posted regarding my query with Vodacom Fibre!!! My query is still not resolved they called me as they saw my post on hello Peter still no and I was told the issue will be escalated they still refuse to cancel my subscription and up to date I am still without internet and have not heard from them!!!! This goes against all the rules of TCF Vodacom should be taken off their market their service is pathetic and they complicate customers lives