RW
Riana W
1 reviews | Active since Dec 2010
22 Nov 2018, 11:19
Vodafone, again ?
I cancelled my contract, phoning in from NZ, where we are currently staying. I would like to know where all the money, not data went that was still on the phone. Was it not suppose to carry over to become part of my pay as you go balance. Probably well over R2 500? It could not have just dissapeared into thin air?
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Vodacom's replyOfficial
22 Nov 2018, 11:35 Dear Customer, Thank you for making us aware of your query. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's reply22 Nov 2018, 11:35
Official
Dear Customer, Thank you for making us aware of your query. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,