Vodafail

Enraged by helplessness as Vodacom continues to offer insulting customer service, contradictory advise and unreachable complaints service while happily continuing to charge sky-high disputed monthly bills.<br> <br> After calling the customer call centre, going into the branch twice, emailing [Email Removed] speaking to in the region of 20 consultants and attempting online chat (which failed to connect) three months later I am still waiting detailed feedback with suggestion solutions. All the while Vodacom is charging 500% increase in my monthly bill. As this is not sustainable by any means I am desperately trying to get hold of a manager to resolve this. <br> <br> During this ongoing debacle a Vodacom Store Manager in attempt to assuage my utter despair and rage suggested writing on Hello Peter, as this in his opinion yielded results. I sarcastically live in hope.<br> <br> As it has cost me so much I am left unable to buy myself out of my contract, I have resorted to using my phone for calls only by switching off cellular data, retracted my debit order and will cancel my ****le until such time as I can leave Vodacom and take any opportunity to expose their exploitative, neglectful service.