Vodadumb
if there was a minus star rating i would choose that one... So phoned the vodacom online sales 6 days ago. the sales consultant assisted and completed my application via telephone, said everything is in order and i will receive my tablet within 3-5 working days, etc. today i phoned and guess what no order of such was to be found on my profile. what the hell.... pathetic service cant even get that right!!! consultant wanted to assist me to take out the contract again... NO THANX totally useless
Helpful (0)
Replies (2)0
Replies (2)
Vodacom's replyOfficial
19 Nov 2020, 08:58 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's reply19 Nov 2020, 08:58
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's replyOfficial
24 Nov 2020, 11:02Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organization. Kindly be advised that we were not able to make contact with you. Please call 082135 for any further assistance. Regards Consumer Website Team
Best regards,
Vodacom's reply24 Nov 2020, 11:02
Official
Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organization. Kindly be advised that we were not able to make contact with you. Please call 082135 for any further assistance. Regards Consumer Website Team
Best regards,