1 reviews | Active since May 2012
Vodadont Care (worst service ever) useless call centre and worst service provider after more than 15 years a customer
<p>I cancelled my contract's 2 of them with vodacom months ago and the *****s never cancelled my contract. </p> <p>instead they credited my account and ported my number. </p> <p> </p> <p>I have tried calling the call centre many times and i am getting no where. </p> <p>the call centre agents are useless and pass you around after being on hold for more than 20 mins just to speak to them. </p> <p> </p> <p>i dont know what else to do.. </p> <p>My blood pressure has gone through the roof because of this and I actually couldnt care if vodacom black lists me as i am going to the bank to cancell my debit order. </p> <p> </p> <p>I am going to tell every single person i know as well as use social media to show how pathetic and useless vodacom are. </p> <p>I am so tired of call this NON service provider only to get nowhere. </p> <p>I need assistance form someone that knows what is going on and to help me </p> <p>we are now months down the line. </p> <p> </p> <p>I have email confirmation that my contract was cancelled, yet i am getting calls to upgrade my contract with vodacom... </p> <p> </p> <p>I hate vodacom and will never ever recomend them,.. </p> <p>Today alone 30 mins on hold to be cut off when being transfered........!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! </p> <p> </p> <p> </p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
