MP
Marilize P
1 reviews | Active since Dec 2021
03 Apr 2023, 17:01
Vodadon will not cancell
Not possible to cancel a number of package with Vodacom. after positing on Hello Peter on the 9 March 2023 I got a call back with assistance to cancel two numbers that I tried to cancel a year ago. It looks like one of the numbers are now on a prepaid while the other I am still being charged for 13 months after cancelling. I am really at wits end I CANNOT MANAGE TO CANCELL the charges
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Vodacom's replyOfficial
04 Apr 2023, 07:48 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details. Regards, Vodacom Consumer Website Team
Vodacom's reply04 Apr 2023, 07:48
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details. Regards, Vodacom Consumer Website Team