tN
tiro N

1 reviews | Active since Mar 2018

28 Jan 2020, 16:10

Vodadom unsafe

Vodacom allowed my number to be ported without my consent to mtn.. Now that's high level ***** because I no longer have my number.. It now belongs to someone else who can easily get to my bank account using that number. It caused me great chaos as I had to deactivate several of my social media accounts and also do up and downs deactivating the number from my bank. The worst part is that I have to wait a Whole week for me to get my number back. How on earth do they allo some ***** like that, people are being ****med their hard earned money. Somebody within Vodacom is doing these *****s to poor innocent people who can't take a stand for themselves. Imagine these things being done to our elderly people and them being told to wait a Whole week while their accounts are being emptied by **********.

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Replies (2)
Vodacom
Vodacom's reply29 Jan 2020, 07:16
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team 

Best regards,

Vodacom
Vodacom's reply11 Feb 2020, 11:13
Official
Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. As per our discussion, your query has now been resolved. Regards Consumer Website Team

Best regards,