Vodadom

I have tried to move from a contract to a prepaid because of the poor deals that vodacom offers and because the contract no longer benefits me. I have been with vodacom for many many years and they have always been problematic but did not want to lose my number and now I am being told that I may lose the number if I become a prepaid customer with this people- even though I will still be using their product!!!! This number is used for me to be contacted for work etc. and now you are threatening my livelihood? Not only are you violating my rights as a consumer under the consumer protection act but also threatening my livelihood! I want a guarantee that my number will remain mine even after converting because it is MINE! You cannot even provide me with the criteria that needs to be met in order to a number to be recycled. YOUR prices are ridiculous and I DO NOT want to be on a contract with you any longer. How can you be this rigid in your offers, saying that a number is benefit of a contract user? are prepaid customers not loyal to you? the amount of times that VODACOM has messed up on this contract is unreal. FIX THIS!