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FARHAAN B
1 reviews | Active since Jul 2016
17 May 2018, 10:37
vodadom
i am now really feedup i called to cancell our contracts and the consultant advised that i should make sure i use up all airtime and data before cancellation date as i will lose all of it. how dare they do this after all i was paying for more contract for the past 24 months it was not free . and i need confirmation from head office that they will cancell my contracts and i will not automatically be signed up for another 24 months
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Replies (2)
Vodacom's replyOfficial
17 May 2018, 11:43Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Vodacom's reply17 May 2018, 11:43
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Vodacom's replyOfficial
22 May 2018, 09:59Dear Farhaan
Kindly note that we have not been able to get hold of you telephonically in connection with the above post.
We have sent an email to the address provided.
Kind Regards
Craig Julius
Vodacom Consumer Website Team
Best regards,
Vodacom's reply22 May 2018, 09:59
Official
Dear Farhaan
Kindly note that we have not been able to get hold of you telephonically in connection with the above post.
We have sent an email to the address provided.
Kind Regards
Craig Julius
Vodacom Consumer Website Team
Best regards,