Voda******

So the below was my previous rant, soon after posting I received a call from Voda******, they informed me that since I am a loyal client they are willing to give me 1gb of data a month for the duration of my contract well this happened for a few months and guess what this is now deactivated again. VODACOM I am taking my query to the OMBUSDMAN and to ICASA as again reference to the below query I had, this is clearly price fixing and I am tired of your ****......................................... Sort my stuff out NOW

I have been a loyal customer of Voda****** for over 20 years i have up to 5 contracts with them, i received my invoice today and was shocked at how much i am paying so i went to compare it to the deals on offer, my upgrade was done about two months ago, no one bothered to say that the contacts are going to be changed, in a month so just hold on. NO they make you sign and then the next month the new deals are out, I URGE YOU TO HAVE A LOOK AT YOUR CONTRACT vs THE CONTRACTS ON THEIR SITE. so just my example i have a SMART M contract, i am paying R412.28 for a Samsung s7 Edge and R279.82 for the subscription and this excludes itemised billing etc etc etc , i only get 110 minutes 300 sms and 300MB data..................the SMART M package on the website (if only i could screenshot here) for the same package you could get the brand new Samsung S8 (yes S8) for R280 (compared to the older S7 edge) and ok the subs are a bit more R469 HOWEVER you get 400 Minute 400 sms and yes 750MB of data, My bill is now R1000.03 because i have to buy additional data and airtime, i really feel that we are being taken for a ride, loyal customers of over 20 years shouldnt be treated like this, other MTN clients i know get flippen free gifts of phones if they have bee loyal to MTN, VODACOM just take and takes and takes, horrible, pathetic, disgusting actually