Voda***** False Inapriopriate Trap
VODA*****! Misrepresentation! On the 12th of July I receive a call informing me that I am spending too much money and Vodacom reviewed rates. Seemingly the contract I have doesnt exist anymore... Not even 1 month later I receive a migration notification. I said many times to the caller names Cornellius: Is this a top up contract... Yes mam. ****! It was changed from a U choose smart S to a U choose more data costing ME MORE MONEY. I requested cancellation within the cool off period and hope this migration is cancelled. My values and the values of Vodacom is not aligned. I believe in honest and transparent business ethics... This Vodacom Rewards office is so ***** you cant even phone them... Outgoing lime only. Ref: I urgently need confirmation that the migration cancellelation on my contract was done as per Ref ***.
We are sorry to hear of the circumstances under which your posting has reached us and we do apologize for the inconvenience caused.
As per our discussion, your query is now resolved.
Regards,
Vodacom Consumer Website Team
We are sorry to hear of the circumstances under which your posting has reached us and we do apologize for the inconvenience caused.
As per our discussion, your query is now resolved.
Regards,
Vodacom Consumer Website Team
