Voda****!!!!

a few weeks back I posted a review about the less than stellar service I received with regard to my faulty handset (recent upgrade) and quite honestly, currently working in a call centre environment, Vodacom has a looooong way to go when it comes to customer experience. Sadly I wouldn't have even given a quarter of a star rating. Hands down some of the worst service I have received to date. I am still waiting for someone to follow up on my initial review. I was just told via online chat that I must rather come in as they are unable to assist, not, please hold and we will contact you......so over this