CB
Christo B
1 reviews | Active since Sept 2009
03 Jun 2019, 07:56
Vodacpm *******
I have had more than enough of Vodacom. I pay Vodacom every month, blindly because I DO NOT get their accounts. I dont know what to pay. The App also dont have options for Invoices and Statements, yet Vodacom still blocks my lines. On top of that, I was due for an upgrade in Aug 2018, which Vodacom refused to upgrade me and now they have taken away my upgrade status. My line is once again blocked even after I have made numerous payments. I am sick and tired of this. 3 Years of this...no one can take this **** for so long. Now I WILL report Vodacom to ICASA TODAY
Helpful (0)
Replies (2)0
Replies (2)
Vodacom's replyOfficial
03 Jun 2019, 09:59 Dear Customer, Thank you for making us aware of your query. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's reply03 Jun 2019, 09:59
Official
Dear Customer, Thank you for making us aware of your query. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's replyOfficial
06 Jun 2019, 10:21 Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. Our records indicate that contact was made and query resolved.
Regards Consumer Website Team
Regards Consumer Website Team
Best regards,
Vodacom's reply06 Jun 2019, 10:21
Official
Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. Our records indicate that contact was made and query resolved.
Regards Consumer Website Team
Regards Consumer Website Team
Best regards,