1 reviews | Active since Mar 2013
VODACOOM SUCKS
I made the unfortunate decision to install a Vodacom/Vumatel fibre installation. This was completed on Friday 8th February. I was told to connect the Router contrary to instructions in the Vodacom Fibre Setup Guide (LAN4 on ONT to LAN1 on router) and not LAN1 0n ONT to Blue WAN on router.
I was then told the system would take 6 to 8 hours to configure (Lies) and that it could take up to 48 hours. The system has now been on for 144 hours. Still no Internet connection.
I phone the (Non) help line on ********** and am connected to the most stupid, *********** idiots. I am told that the system must be configured. I am given an SR190 ********** 43. When I query what progress has been made I am told no one has taken possession of the problem!!!!! Guess what? I possess the problem because the system does not work.
DO NOT USE VODACOM/VUMATEL AS A FIBRE SERVICE PROVIDER. THEY ARE UTTERLY USELESS AND ***********.
Best regards,
Best regards,
