Vodacon(m)....

Dear Vodacom, I have upgraded 3 of my existing lines and take out a 2 new contracts, I would've thought that spending quite a bit on cellphones and being loyal to a service provider would have entitled me to some sort of incentive. I proposed to the consultant at the outlet to nullify the activation and card fees but he refused. I'm not sure what theses charges are for. R109 for a sim card but one can purchase one at a supermarket for 99cents. An additional R100 and odd for activation which I fail to understand as my contract is already active. I've shopped around and could have opted for better deals at the competition but chose to stick with Vodacom. I guess Loyalty has not friends....